We aim to deliver quality and satisfaction with every order. Please review our refund and return policies below:
- You receive a defective product that cannot be repaired or replaced.
- The wrong item or size was delivered due to an error on our end.
- Refunds will be processed within 15–16 working days after we receive the returned item and complete a quality check.
- All items must be unused, unwashed, and returned with original packaging and tags.
Important Notes:
• Refunds are not applicable for change-of-mind cases.
How to Initiate a Request:
• Please email us at support@zarqunpremium.com or WhatsApp us at +92 320 400-8904 with your order number, concern, and preferred action.
• Our team will guide you through the process.
Cancellation Policy:
You can cancel the order within 12 hours of order placement.
The COD order will be cancelled right away
The paid order will be refunded within 7-10 working days
