Returns & Exchange Policy

We hope you love shopping with us. Here are our delivery and returns policies to help make sure we meet your expectations. Contact Us.

Shipping and Delivery

Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.

Deliveries occur only on weekdays. Shipping and Delivery charges are subject to change and are determined when you order. Estimated delivery time assumes orders are placed before 12:00 noon (PKT). Orders you place with Zarqun late on Friday or on Saturday will not be processed until Monday. Charges may be added to orders with Priority, Overnight and International shipping if we try unsuccessfully to deliver your order more than once.

We provide free delivery within Pakistan for orders above Rupees 10,000.


LOCAL SHIPPING (PAKISTAN)

Merchandise total * STANDARD
5—7 day shipping **
PRIORITY
2—3 day shipping **
Up to Rupees 3999  PKR 0 (free Shipping) PKR 500
Rupees 4000 - Rupees 8000  PKR 0 (free Shipping) PKR 450
Over Rupees 10,000 PKR 0 (free Shipping) PKR 0

INTERNATIONAL SHIPPING

 Country STANDARD
Pakistan Post 10—22 day shipping ** (Per kg)
PRIORITY
DHL 3—6 day shipping ** 
USA  Calculated at checkout Please contact us 
Canada Calculated at checkout  
Saudi Arabia  Calculated at checkout  

*before tax and additional charges
**after processing if ordered by 12:00 noon PKT

Returns and Replacements